Responsible Gaming
at 6six — Your Safety First
At 6six, we believe that entertainment should always stay enjoyable and within your control. Our comprehensive responsible gaming framework gives every Bangladesh player the tools, information, and support needed to make informed decisions about their gambling activity — every single day.
Why Responsible Gaming
Matters at 6six
6six is designed to deliver world-class entertainment — live casino, cricket sports betting, premium slots, and fishing games — to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We take enormous pride in the quality of our platform. But we take even greater pride in the safety of the people who use it.
Gambling, when approached as a form of entertainment with a clear budget and defined time limits, is an enjoyable leisure activity. The vast majority of our players manage their activity responsibly and play within their means. However, we recognise that for a small number of people, gambling can become problematic — and 6six is fully committed to identifying, supporting, and protecting those individuals before harm escalates.
Our responsible gaming framework is built on four pillars: prevention through age verification and account controls; empowerment through transparent limit-setting tools; early intervention through behavioural monitoring; and support through our always-available 24/7 customer team. Every player on 6six has access to the full suite of these tools at no cost and at any time.
This page explains each responsible gaming tool available on the 6six platform, how to recognise the early warning signs of problem gambling, how to access help, and what we do behind the scenes to keep the platform safe. We encourage every player to read this information, regardless of whether they believe they currently have a gambling concern.
Strictly Adults Only
The 6six platform is available exclusively to adults aged 21 years and above. We perform date-of-birth verification at registration and documentary KYC age checks on all accounts. Anyone found to be under 21 will have their account suspended immediately and all funds held pending investigation. We do not knowingly allow underage individuals to access any part of our platform.
Set your limits before you play. The most effective time to put responsible gaming controls in place is before you start a session — not during it. Visit your account settings now to review your current deposit, loss, and session time limits.
Six Pillars of Responsible Gaming at 6six
Every measure we take is designed to keep gambling an enjoyable, controlled experience for every player on our platform.
Every 6six account is subject to date-of-birth verification at the point of registration and full documentary KYC verification before any withdrawal is processed. No account can be confirmed as active without evidence that the player is 21 years of age or older. This is a non-negotiable platform requirement, not an optional step.
Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory 24-hour cooling-off period has elapsed. Lowering your limit, however, takes effect instantly with no waiting period. This asymmetry is deliberate — it is always easier to reduce your limits than to increase them.
In addition to deposit limits, 6six players can set loss limits that cap the maximum amount they are permitted to lose within a defined time period. When your loss limit is reached, betting activity is automatically paused for the remainder of that period. This tool is particularly effective at preventing loss-chasing behaviour — one of the most common patterns associated with problem gambling.
Players can set a maximum session duration, after which they will receive an on-screen reminder and be prompted to take a break. You can also activate a reality check feature that displays a periodic summary of your session — how long you have been playing and your net result for that session. These reminders are powerful tools for maintaining perspective and preventing extended unplanned sessions.
If you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account will be temporarily suspended and you will not be able to log in, deposit, or place bets. Time-outs cannot be shortened once activated. This feature is designed for players who recognise they need a brief pause but are not yet ready for permanent self-exclusion.
For players who feel that gambling has become a serious problem, 6six offers permanent self-exclusion. Once activated, your account is permanently closed and you will be blocked from re-registering under the same identity. Self-exclusion requests are processed within 24 hours and cannot be reversed. This is the most powerful tool we offer, and our support team will assist you through the process with full discretion and care.
Activating Your Protection Tools
Every responsible gaming tool on 6six is available directly in your account settings. Here is how to activate each one.
Setting a Deposit Limit
Control exactly how much you can deposit into your 6six account within any given time frame. Deposit limits are the first and most fundamental line of financial self-control.
- Log in to your 6six account
- Navigate to Account Settings > Responsible Gaming
- Select "Deposit Limits" from the menu
- Choose a daily, weekly, or monthly period
- Enter your chosen limit in ৳ (BDT)
- Confirm — the limit applies immediately
Setting a Loss Limit
A loss limit caps the total amount you can lose in a defined period, automatically pausing your ability to place bets once the threshold is crossed.
- Log in to your 6six account
- Go to Account Settings > Responsible Gaming
- Select "Loss Limits"
- Set a daily, weekly, or monthly loss cap in ৳
- Confirm — betting pauses when the limit is hit
- The limit resets automatically at the period end
Activating a Session Time Limit
Session time limits ensure that extended, unplanned play sessions are interrupted by a structured break prompt, helping you maintain a healthy relationship with the platform.
- Log in to your 6six account
- Go to Account Settings > Responsible Gaming
- Select "Session Time Limits"
- Choose a session duration (e.g., 30 min, 1 hr, 2 hr)
- Enable reality check reminders if desired
- Confirm — a break prompt appears at session end
Taking a Time-Out
A time-out temporarily suspends your 6six account for a period you choose. During a time-out you cannot log in, deposit, or bet. This is a short-term cooling-off measure.
- Log in to your 6six account
- Go to Account Settings > Responsible Gaming
- Select "Take a Time-Out"
- Choose duration: 24 hrs, 48 hrs, 7 days, or 30 days
- Confirm — account suspends immediately
- Duration cannot be shortened once activated
Requesting Self-Exclusion
Permanent self-exclusion closes your 6six account and blocks future re-registration under the same identity. This is irreversible and is the right step if gambling has become a serious problem.
- Contact us at support@6six.lat
- Use subject: "Self-Exclusion Request — [Username]"
- Our team will process the request within 24 hours
- Your account will be permanently closed
- Any remaining balance will be refunded
- Re-registration under the same identity is blocked
Contacting Support for Help
Our 24/7 support team is trained to assist players who are concerned about their gambling behaviour with full discretion, no judgment, and immediate practical help.
- Email support@6six.lat at any time
- Describe your concern — all enquiries are confidential
- Our team will assess the right protective tool for you
- Limits, time-outs, or self-exclusion can be set by the team
- We can also provide signposting to external help resources
- No judgment — your wellbeing is our priority
Warning Signs of
Problem Gambling
Problem gambling rarely announces itself clearly. It develops gradually and can look different for every individual. The following warning signs are commonly associated with gambling behaviour that has shifted from entertainment to compulsion. Recognising these signs early — in yourself or in someone close to you — is the most important step toward getting back in control.
If you identify with several of the signs below, we strongly encourage you to contact our support team at support@6six.lat and to consider activating a time-out or self-exclusion on your 6six account. There is no shame in seeking help — it is the most responsible thing you can do.
Check In With Yourself
Ask yourself these questions honestly. If you answer "yes" to two or more, we encourage you to reach out to our support team.
Tips for Playing Responsibly
Simple, practical habits that keep gambling fun and firmly within your control — recommended for every 6six player.
Decide in advance the maximum amount you are comfortable spending during a session — and treat it as an entertainment expense, not an investment. Once your budget is spent, stop. Never deposit additional funds to chase a loss within the same session.
Decide before you log in how long you intend to play. Use the 6six session timer tool to enforce this limit automatically. Extended uninterrupted sessions are one of the most common factors in gambling-related harm — regular, short breaks restore perspective and judgment.
Gambling should be an enjoyable leisure activity — like watching a BPL match or going to the cinema. The money you spend is the cost of that entertainment. Never approach gambling as a strategy to make money, solve financial problems, or generate income. The house always has a statistical edge over the long run.
Loss-chasing — continuing to gamble in an attempt to recover money you have already lost — is one of the most destructive gambling behaviours. Losses are a normal part of gambling. When you reach your loss limit for the day, log out and come back another time. Tomorrow is always a fresh start.
Sharing your gambling activity with a trusted friend or family member is a powerful accountability tool. When others are aware of how you engage with gambling, it is much easier to maintain honest limits and seek help early if patterns begin to shift in a concerning direction.
Never gamble when you are stressed, anxious, depressed, or under the influence of alcohol. Emotional states significantly impair financial judgment and make it much harder to stick to pre-set limits. If you are having a difficult day, choose a different activity for relaxation — and return to 6six when you are in a clear, calm headspace.
6six provides a full transaction and betting history in your account settings. Make it a habit to review your activity at the end of each week — total deposits, total wagers, net result, and time spent. Honest self-review is one of the simplest and most effective responsible gaming habits you can build.
Every responsible gaming tool described on this page is available free of charge in your 6six account settings, right now. You do not need to be in crisis to use them — in fact, the best time to set deposit limits, loss limits, and session timers is before you start playing, not after a problem has already developed.
We Are Here to Help You
If you are concerned about your gambling — or about someone else's — do not wait. Reach out to us today. There is no wrong reason to ask for help.
Email Our Support Team
Our responsible gaming specialists are available 24 hours a day, 7 days a week, 365 days a year. Send us an email at any time and we will respond promptly — typically within one hour during peak hours and within four hours overnight (Bangladesh Standard Time, UTC+6).
support@6six.latAccount Self-Service Tools
Every limit, time-out, and self-exclusion tool on 6six is accessible directly from your account settings without needing to contact support. Log in, go to Account Settings, select Responsible Gaming, and activate whichever control is right for your situation — right now, without delay.
Account Settings > Responsible GamingExternal Help Resources
If you feel you need professional counselling or peer support beyond what 6six can provide, our support team can signpost you to relevant external resources. We maintain a list of reputable, free, and confidential counselling services accessible to players in Bangladesh — ask us for details at any time.
Free & Confidential ReferralsPlay Smart. Play Safe. Play with 6six.
Responsible gaming is at the heart of everything we do at 6six. When you are ready to explore our platform — cricket betting, premium slots, live casino, and more — we are here for you. Always within your limits. Always in control. 21+ only.